{"id":2545,"date":"2024-01-16T09:16:41","date_gmt":"2024-01-16T09:16:41","guid":{"rendered":"https:\/\/www.gammaux.com\/?p=2545"},"modified":"2024-01-16T09:16:42","modified_gmt":"2024-01-16T09:16:42","slug":"seven-tips-for-designing-newsletters","status":"publish","type":"post","link":"https:\/\/www.gammaux.com\/en\/blog\/seven-tips-for-designing-newsletters\/","title":{"rendered":"Seven Tips for Designing Newsletters"},"content":{"rendered":"\n<p>According to a <a href=\"https:\/\/www.statista.com\/statistics\/456500\/daily-number-of-e-mails-worldwide\/\">Statista study<\/a>, an estimated <strong>347 billion emails are sent worldwide every day<\/strong>. Users receive a large number of messages in their inboxes, all competing to be seen, opened, and read. In reality, however, most of them are ignored, deleted, or marked as spam. Even worse, they might even lead the recipient to <strong>unsubscribe and completely disengage from the brand or service<\/strong>.<\/p>\n\n\n\n<p>Achieving user engagement and conversion through newsletters is a complex task; one in which creating <strong>attractive designs<\/strong> is crucial to stand out in a saturated digital environment and capture the user&#8217;s attention.<\/p>\n\n\n\n<p>In this article, we provide some <strong>tips to improve the effectiveness<\/strong> of this communication tool. We will address everything from the moment the user first encounters the email and decides whether to open or discard it, to when they access it to read and seek a relevant and personalized experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. <strong>Getting them to read<\/strong><\/h2>\n\n\n\n<p>After receiving the email, the user decides whether to open it based on three key elements<strong>: the sender, the subject, and the pre-header or preview<\/strong>.<\/p>\n\n\n\n<p><strong>The sender should be recognizable and trustworthy<\/strong>, and so should use the company&#8217;s domain, avoiding generic endings like @gmail.com or @hotmail.com. <strong>It could be the company name or personalized with an employee&#8217;s name<\/strong> (e.g., Irene from GammaUX), but could also indicate the type of content (GammaUX Newsletter) or refer to teams and departments (such as UX Designer at GammaUX or Strategy Team).<\/p>\n\n\n\n<p><strong>The subject should be attractive and brief<\/strong>, while still providing sufficient information about the newsletter&#8217;s content. It is best not to exceed 60 characters to be fully visible in various email clients, avoiding the use of all capital letters and excessive punctuation. <strong>One should also avoid sensationalistic messages<\/strong> or overly promotional tones, as they are often associated with spam.<\/p>\n\n\n\n<p>Other strategies to achieve more attractive subject lines include: using the<strong> recipient&#8217;s name, numbers, emoticons, wordplay, or questions<\/strong>, in addition to terms related to the brand that are recognizable by its community and generate a sense of belonging and familiarity.<\/p>\n\n\n\n<p>Lastly, <strong>the pre-header or preview should be an extension of the subject, providing additional information and reinforcing the theme<\/strong> of the email. It aims to provide context and new details about the message&#8217;s purpose, so it&#8217;s important to avoid displaying the &#8220;Open email in browser&#8221; text. Its visibility is usually influenced by the subject&#8217;s length.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"278\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/preheader-text-different-length-1024x278.jpg\" alt=\"\" class=\"wp-image-2523\" style=\"width:862px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/preheader-text-different-length-1024x278.jpg 1024w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/preheader-text-different-length-300x81.jpg 300w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/preheader-text-different-length-768x209.jpg 768w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/preheader-text-different-length.jpg 1300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><sup>Inbox with subjects and pre-headers at different visibility levels.<br><strong><strong>Source<\/strong>:<\/strong> GetResponse<\/sup><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>2. The importance of responsive design<\/strong><\/strong><\/h2>\n\n\n\n<p>Developing responsive design ensures that content displays correctly on different browsers and devices, preventing issues like text being cut off or overlapping with images. At a time where <a href=\"https:\/\/es.statista.com\/estadisticas\/1331273\/internet-cuota-de-acceso-por-dispotivo-en-el-mundo\/\"><strong>over 50% of global traffic is on a mobile<\/strong><\/a>, designing for smartphones and tablets is an investment in usability and creating a positive customer experience.<\/p>\n\n\n\n<p>Some good practices for responsive newsletter development include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increasing text and line spacing for improved readability.<\/li>\n\n\n\n<li>Adapting CTA dimensions for thumb-friendly clicking, leaving whitespace around it.<\/li>\n\n\n\n<li>Avoiding links to non-responsive pages and prioritizing <strong>deep links<\/strong>.<\/li>\n\n\n\n<li>Reducing content and condensing less relevant sections.<\/li>\n\n\n\n<li>Limiting sender and subject to around 30 or 40 characters.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"651\" height=\"1000\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/adidas.png\" alt=\"\" class=\"wp-image-2525\" style=\"width:381px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/adidas.png 651w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/adidas-195x300.png 195w\" sizes=\"(max-width: 651px) 100vw, 651px\" \/><figcaption class=\"wp-element-caption\"><sup>Creating responsive design enhances newsletter readability on various devices.<br><strong>Source:<\/strong> Mailjet<\/sup><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">3. <strong><strong>Reflect your visual identity<\/strong><\/strong><\/h2>\n\n\n\n<p>Consistently showing corporate identity across company emails reinforces customer recognition and trust. Always include <strong>a clearly visible logo, define a fixed colour palette<\/strong> for headers, CTAs, and long texts, and choose a maximum of <strong>two fonts<\/strong> that contrast well.<\/p>\n\n\n\n<p>Avoid using generic or stock images, as users may associate them with other brands or products. <strong>Establish a hierarchy<\/strong> for displaying content and always end with the same footer, including contact information and links to social media.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"501\" height=\"453\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/e9df746a-8473-4439-bc7b-5e168e556cce-1.jpg\" alt=\"\" class=\"wp-image-2529\" style=\"width:391px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/e9df746a-8473-4439-bc7b-5e168e556cce-1.jpg 501w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/e9df746a-8473-4439-bc7b-5e168e556cce-1-300x271.jpg 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/><figcaption class=\"wp-element-caption\"><sup>Corporate identity can be reflected through colour and font choices, as well as the use of brand-specific language or tone.<br><strong>Source:<\/strong> InboxFlows<\/sup><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>4. <strong>Balance the use of text, image, and video<\/strong><\/strong><\/h2>\n\n\n\n<p>Long paragraphs make it difficult for readers to concentrate making them lose interest. Emails filled with images, infographics, or illustrations may convey a vague message and take a long time to load.<\/p>\n\n\n\n<p><strong>The key is to find a balance<\/strong>. Include relevant images to illustrate information, interspersing them among different text blocks. Ensure they use formats compatible with most browsers (such as .jpg, .png, or .gif), display with good quality but optimized weight, and include the <strong>alt attribute<\/strong>, as it influences whether a message is considered spam.<\/p>\n\n\n\n<p><strong>Use of videos comes with limitations and incompatibilities<\/strong> with many email clients. Though they are able to generate more engagement, it&#8217;s recommended not to embed them in the email but instead include an image or gif linking to the video hosted on an external platform.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"537\" height=\"1024\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/71d51e6a-a210-40bf-8277-178a28712010-537x1024.jpg\" alt=\"\" class=\"wp-image-2531\" style=\"width:377px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/71d51e6a-a210-40bf-8277-178a28712010-537x1024.jpg 537w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/71d51e6a-a210-40bf-8277-178a28712010-157x300.jpg 157w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/71d51e6a-a210-40bf-8277-178a28712010-768x1465.jpg 768w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/71d51e6a-a210-40bf-8277-178a28712010.jpg 800w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/><figcaption class=\"wp-element-caption\"><sub><sup>Example of an email from Booking.com, where the use of evocative images is combined with practical information about the destinations.<br><strong>Source:<\/strong> InboxFlows<\/sup><\/sub><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>5. <strong>Choose the CTA wisely<\/strong><\/strong><\/h2>\n\n\n\n<p>CTA (call-to-action) buttons guide the user from the email to a specific action with the brand or service. According to a <a href=\"https:\/\/www.wordstream.com\/blog\/ws\/2015\/06\/10\/digital-marketing-stats\">WordStream study<\/a>, <strong>emails with a single CTA convert up to 371% more<\/strong> than those with two or more.<\/p>\n\n\n\n<p>Position the CTA in a visible and contrasting place, using concise but personalized text. Avoid generic and ambiguous messages like &#8220;Try it&#8221; or &#8220;Subscribe.&#8221; Instead, opt for <strong>messages linked to the email subject<\/strong>, providing more information, such as &#8220;Try it free for 60 days&#8221; or &#8220;Subscribe to the blog,&#8221; for example.<\/p>\n\n\n\n<p>It is also wise to assign different colours for each type of action and position this element <strong>in the upper half of the content<\/strong>. Adding reviews or key user data below the CTA can help build trust and increase conversion.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Nomad-Chefs-1024x562.webp\" alt=\"\" class=\"wp-image-2533\" style=\"width:674px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Nomad-Chefs-1024x562.webp 1024w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Nomad-Chefs-300x165.webp 300w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Nomad-Chefs-768x421.webp 768w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Nomad-Chefs.webp 1440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><sup>Example of a small block of text that resolves the user&#8217;s main doubts just below the CTA.<br><strong>Source:<\/strong> Nomad Chefs<\/sup><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>6. <strong>Don&#8217;t neglect the footer<\/strong><\/strong><\/h2>\n\n\n\n<p>Its position at the end of the newsletter might suggest that the footer is a secondary element, but giving it good design can contribute to <strong>credibility<\/strong> and reinforce the sales message.<\/p>\n\n\n\n<p>This element has some basic legal requirements, like the need to include contact methods and the option to <strong>unsubscribe<\/strong> from company emails. However, it also presents an opportunity to add complementary elements, such as <strong>links to social media, the brand slogan, a discount code, or the location of points of sale<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"682\" height=\"470\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Footer-Lidl.jpg\" alt=\"\" class=\"wp-image-2535\" style=\"width:606px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Footer-Lidl.jpg 682w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/Footer-Lidl-300x207.jpg 300w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><figcaption class=\"wp-element-caption\"><sup>A footer that includes the logo, the slogan, promotion of the company app, benefits of their online store and links to social networks.<br><strong>Source:<\/strong> Lidl<\/sup><\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>7. <strong>Convey humanity and closeness<\/strong><\/strong><\/h2>\n\n\n\n<p>Ultimately, a good email design is one that provides a personalized and relevant message for each individual. This can be achieved through <strong>dynamic content and recommendations based on customers\u2019 browsing and previous purchase history<\/strong>. It can also be based on <strong>offers <\/strong>related to services they&#8217;ve shown interest in or unpurchased products left in their cart.<\/p>\n\n\n\n<p>The ultimate goal is for users to perceive newsletters as <strong>a personal conversation with the brand<\/strong> rather than an indiscriminately sent advertising message.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"524\" height=\"1024\" src=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/TheFork-524x1024.png\" alt=\"\" class=\"wp-image-2537\" style=\"width:330px;height:auto\" srcset=\"https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/TheFork-524x1024.png 524w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/TheFork-154x300.png 154w, https:\/\/www.gammaux.com\/wp-content\/uploads\/2024\/01\/TheFork.png 634w\" sizes=\"(max-width: 524px) 100vw, 524px\" \/><figcaption class=\"wp-element-caption\"><sup>Addressing the user and providing information related to their activity enhances trust and a sense of belonging.<br><strong>Source:<\/strong> TheFork<\/sup><\/figcaption><\/figure><\/div>\n\n\n<p>Do you want to improve the conversion rate of your newsletters? GammaUX has a great team of design and usability professionals that will analyse the design and effectiveness of your newsletters and help you optimize this powerful communication tool. Contact us for a free consultation!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to a Statista study, an estimated 347 billion emails are sent worldwide every day. Users receive a large number of messages in their inboxes, all competing to be seen, opened, and read. In reality, however, most of them are ignored, deleted, or marked as spam. Even worse, they might even lead the recipient to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2541,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[16],"tags":[23],"class_list":["post-2545","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-ui-ux-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Seven Tips for Designing Newsletters - GammaUX<\/title>\n<meta name=\"description\" content=\"According to a Statista study, an estimated 347 billion emails are sent worldwide every day. 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